Support
Support — IPO Plus
Effective Date: 22nd Nov 2025
Welcome to the IPO Plus Support Center.
We’re here to help you with any questions, issues, or feedback related to our app or website. Our goal is to ensure that your IPO tracking experience is smooth, fast, and reliable.
If you ever need help, you’re in the right place.
How We Can Help
Our support team can assist you with:
Issues with IPO allotment checking
Live subscription data not updating
App installation or performance problems
Billing or subscription inquiries
Bug reporting
Feature requests or suggestions
General guidance on using the IPO Plus app
We aim to respond within 24–48 hours on business days.
IPO Data Not Updating
Live subscription numbers are updated based on exchange data.
If data looks outdated:
Make sure you have internet connection
Pull-to-refresh the screen
Try again after 2–3 minutes (sometimes exchanges delay updates)
App Crashes / Performance Issues
If the app crashes:
Update to the latest version
Restart your phone
Clear background apps
If it still crashes, send us:
Device model
iOS version
Steps to reproduce the crash
Feature Requests
We love hearing ideas from users.
If you want a new feature (watchlist, notifications, auto-check, etc.), message us anytime.
Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy, contact us at:
Email: support@ipoplus.co.in
© 2025 IPO Plus. All rights reserved.